HomeTerms & Conditions

Terms and Conditions

HOSPITALITY PACKAGE TERMS AND CONDITIONS

1. INTERPRETATION

Contract means a legally binding contract made in accordance with clause 2.

Customer means a person, firm, organisation, or company making the booking.

Fee means the amount to be paid by the Customer as provided for in the invoice, including any deposit paid.

Ground means the venue where the Services are delivered including but not exclusively Emirates Old Trafford, Blackpool Cricket Ground, Southport and Birkdale Cricket Ground, Sedbergh School Cricket Ground.

Guests means the number of people authorised to be invited by the Customer, and to whom the Seller will provide the Services.

Match Date means the date on which the Services are to be provided.

Services means the provision of a Hospitality Package including ticket (the Package) to be provided by the Seller in accordance with the invoice and these Terms.

Seller means Lancashire Cricket Club.

Terms means the terms of sale as set out below.

2. TERMS OF SALE

2.1 All Packages are sold subject to availability and to these Terms. These Terms incorporate Lancashire Cricket Club Ticket Terms and Conditions and Conditions of Entry, and any other applicable terms displayed with respect to a particular Event. All terms and conditions are available at https://cricket.lancashirecricket.co.uk/ticket-terms/.

2.2 The receipt of booking confirmation from the Seller shall constitute the booking and will create a Contract subject to these Terms.

3. TERMS OF PAYMENT

3.1 The Customer will pay the Fee in full, in accordance with any invoice issued, and in any event no later than 6 weeks before the Match Date.

3.2 The Fee shall be paid by the Customer, together with any VAT due thereon as applicable, and all other applicable taxes which shall be paid by the Customer.

3.3 A VAT receipt for the full amount can be provided on request.

3.4 No booking is confirmed until payment has been received in full by the Seller. No payment will be deemed received until the Seller has received cleared funds.

3.5 The Seller reserves the right to revise these Terms at any time.

3.6 The Seller reserves the right to charge a 5% administration fee in the event amendments or cancellations are made to the original booking.

4. DELIVERY

4.1 Delivery of the hospitality tickets (the Ticket Package) shall be digital (Print at Home or via the Lancashire Cricket Ticket app) and be made available at the earliest occurrence by the Seller to the Customer.

4.2 Any dates quoted for the delivery of the Ticket Package are approximate only and the Seller shall not be liable for any delay in the delivery of the Ticket Package however caused. Time for the delivery shall not be of the essence unless previously agreed by an authorised representative of the Seller in writing.

4.3 A Ticket Package will not be issued to the Customer prior to receipt and bank clearance of payment in full of the Fee in respect of the relevant Package. Following receipt of the full Fee from the Customer, the Seller shall attempt, but not be obligated, to dispatch the Ticket Package and any ancillary Event information to the Customer no later than 2 weeks prior to the Event.

5. RISK AND PROPERTY

5.1 Risk of damage to or loss of the Ticket Package shall pass to the Customer at the time the Ticket Package is delivered to the Seller.

5.2 Once risk of damage to or loss of the Ticket Package has passed to the Customer in accordance with clause 5.1 the Seller shall not be liable to replace any lost or damaged Ticket Package.

5.3 Notwithstanding delivery or any other provision of these Terms, the Ticket Package always remains the property of the Seller.

5.4 The Seller shall be entitled at any time to require the Customer to deliver the Ticket Package to the Seller and, if the Customer fails to do so forthwith, the Customer will be refused access into the Ground.

5.5 All Packages are non-transferable, and the Customer shall not be entitled to sell or to pledge or in any way transfer, or charge by way of security for any indebtedness of the Package. For the avoidance of doubt, tickets for the Event that are included within the Package may not be stripped from a Package and resold save for in the circumstances provided for at condition 6.2 (c).

6. CANCELLATIONS

6.1 Cancellation by Customer

If the Customer fails to pay the Fee in full by the due date as detailed in clause 3.1, or the Customer gives the Seller notice in writing of its intention to cancel the Package then, without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled to cancel the Contract and suspend provision of the Services and any further services to the Customer and;

(a) Where cancellation takes place more than 20 weeks from the Match Date the Seller shall refund to the Customer the Fee paid less a 5% Administration Fee; or

(b) Where cancellation takes place between 20 weeks and 6 weeks prior to the Match Date, the Customer shall be liable to the Seller for 25% of the Fee and, shall only be entitled to a refund of 75% of the Fee paid, less a 5% Administration Fee.

(c) Where cancellation takes place within 6 weeks or less prior to the Match Date the Customer shall be liable to the Seller for 50% of the Fee and, shall only be entitled to a refund of 50% of the Fee paid, less a 5% Administration Fee.

6.2 Event Cancellation

(a) If for any reason the Event is postponed, the Customer’s booking for that Event will be valid for the re-scheduled Event (if any) save where such re-scheduled Event takes place at a location other than the original Ground applicable to the Services.

(b) If for any reason outside the control of the Seller (including, without limitation, due to the circumstances set out in condition 8.1) the Event is postponed, cancelled or abandoned (whether in whole or in part), or the venue is unable to admit spectators, any refunds shall be at the entire discretion of the Seller and the Customer is advised to take out its own insurance to cover such risks and associated costs.

(c) Play is not guaranteed and under no circumstances will any refund be made in respect of the purchases for Packages. However, if a refund scheme for the ticket element (the Ticket) included in the Package applies, then a partial refund or ticket exchange may be applicable in accordance with Lancashire Cricket Club Ticket Terms and Conditions.

(d) Subject as expressly provided in these Terms, and except where the Package is sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977), all warranties, conditions or other terms implied by statue or common law are excluded to the fullest extent permitted by law.

(e) Where the Package is sold under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) the statutory rights of the Customer are not affected by these Terms.

(f) Any complaints concerning the Package must be notified to the Seller in writing as soon as reasonably practicable after the Event.

7. VARIATION

7.1 Whilst every reasonable effort will be made to ensure that the Package is in accordance with the details as set out in publications, the Seller reserves the right in the Seller’s absolute discretion to make any changes to the Package which does not in the opinion of the Seller materially affect the quality of the Package.

7.2 In the event that it is necessary for the Seller to make any material change to the Package (other than where due to the circumstances set out in conditions 6.2 and 8.1 and/or the acts or omissions of the Customer), the Seller will use reasonable endeavours to offer the Customer the option of an alternative Hospitality Package of comparable standard or, where such alternative Hospitality Package is not available or is unacceptable to the Customer, the Seller will repay to the Customer the Fee paid, where it has been paid by the Customer.

8. FORCE MAJEURE

8.1 The Seller shall not be liable to the Customer or be deemed to be in breach of this Contract or these Terms by reason of any delay in performing, or any failure to perform, any of its obligations in relation to this Contract or to these Terms if the delay or failure is due to any act beyond the Seller’s reasonable control, including but not limited to; any Act of God, explosion, flood, tempest, fire or accident; war or threat of war, terrorist activity or threat of terrorism, sabotage, insurrection, civil disturbance or requisition, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental or local authority, import or export regulations or embargoes, strikes, lockouts or other industrial actions or trade disputes, power failure, pandemic or postponement or cancellation of the Event.

9. CUSTOMER DEFAULT AND TERMINATION

9.1 The Seller may without prejudice to any rights or remedies which it may have against the Customer defer or terminate this Contract if:

(a) The Customer commits a material breach of any of its obligations under the Contract which is not capable of remedy; or

(b) The Customer has committed a material breach of any of its obligations under the Contract, which is capable of remedy, but which has not been remedied within a period of 10 days following receipt of written notice to do so; or

(c) The Customer enters into any compromise or arrangement with its creditors, or if an order is made or an effective resolution is passed for its winding up (except for the purposes of amalgamation or reconstruction as a solvent company) or if a petition is presented to court, or if a receiver, manager, administrative receiver, or administrator is appointed in respect of the whole or any part of the other party’s undertaking or assets; or

(d) The Customer (if in business) ceases or threatens to cease to carry on its business; or

(e) The Customer (if an individual) is made bankrupt; or

(f) The Customer fails to pay the Fee in full, less than 6 weeks remaining prior to the Event

9.2 In the event that the Seller terminates this agreement pursuant to clause 8.1 the Seller will be entitled to retain the full amount of the Fee (if paid in advance) or recover any outstanding balance of the Fee in full as a debt.

10. LIABILITY AND INDEMNITY

10.1 Nothing in these Terms shall limit either party’s liability for death or personal injury caused by its negligence, or for fraudulent misrepresentation.

10.2 Neither the Seller, any of its officers, employees or agents shall be liable or responsible for any loss, damage or injury to the Customer and/or Guests or any property belonging to the Customer and/or any Guests, resulting from any cause whatsoever, and/or any loss of profit, loss of revenue, loss of anticipated saving, loss of use or loss of opportunity or any indirect, economic or consequential loss whatsoever and/or any cancellation, postponement or rearrangement of the Services in accordance with clause 6.

10.3 The Customer shall indemnify the Seller in full against and hold the Seller, its officers, employees or agents harmless from all claims, costs, damages, liabilities, expenses (including but not limited to reasonable legal expenses) demands and judgements awarded against or incurred or paid by the Seller as a result of or in connection with any and all acts or omissions of the Customer, its Guests, employees, agents or subcontractors including but not limited to breach by the Customer, and/or Guests of these Terms, acts or omissions at the Event and damage caused at the Ground by the Customer and/or its Guests.

11. GUESTS TERMS AND CONDITIONS

11.1 The Customer is responsible for its Guests and agrees to bring these Terms, Lancashire Cricket Club Ticket Terms and Conditions, and the Conditions of Entry to the attention of its Guests. The Customer and Guests agree to familiarise themselves with prohibited offences and prohibited items.

11.2 The Customer and its Guests will not resell or otherwise transfer any part of a Package unless authorised by the Seller. A Package may not be used as a prize, or as part of a competition, or in any promotional or similar activity without the written consent of the Seller. A Ticket included in a Package may not be stripped from a Package (unless authorized by the Seller) or included as part of accommodation, food, drink and/or travel packages unless the Package has been authorised by the Seller.

11.3 The Customer and its Guests will not display any signage, promotional material, or other such items anywhere at the Ground without the Seller’s prior written consent. The Customer is responsible and liable for the conduct of the Guests and shall ensure that all Guests behave in a good and orderly manner whilst at the Ground and failure to do so may result in the Seller cancelling the Services without liability and/or refund to the Customer or the Guests. The Customer and any Guest agree to leave the Ground if reasonably requested to do so by the Seller and/or the authorised staff of the Event organiser or the Ground.

11.4 As a minimum, smart casual attire is required in the facilities at the Ground and the Seller reserves the right to refuse admission to any person wearing inappropriate items of clothing and/or footwear or to require any such person to leave the Ground. Specific advice in relation to dress code will be included in the event information section of any hospitality documentation sent to the Customer.

11.5 Where drinks are bought on a consumption basis, returns of open bottles of wine, spirits, and part kegs of draught beer and lager cannot be accepted. Where drinks are included in the Package open bottles of wine, spirits and other bottles are not to be taken out of the Ground.

11.6The provision of a Package on an all-inclusive fee basis does not override the Seller’s duty to ensure the safety and comfort of its other customers and staff. Nor does it override the duty of the Licensee under section 172 of the Licensing Act 1964 not to permit drunkenness on the premises or to supply alcohol to intoxicated persons on the premises.

11.7 The Customer and Guests should keep their valuables with them at all times.

12. GENERAL

12.1 This Contract is personal to the Customer and the Customer shall not co-license, sub-license, sell, assign, pledge or transfer or purport to assign or transfer to any other person any of its rights or sub-contract any of its obligations under the Contract. The Seller shall be entitled to assign or sub-contract any of its rights, benefits, and interests in or under the Contract to third parties.

12.2 Notices shall be deemed to be served on delivery when delivered by hand, on receipt of a printout confirming due transmission when transmitted by electronic mail or facsimile, or 5 days after mailing if sent by mail, provided the postage is properly paid and such notice is correctly addressed to the respective party at the address made known by each party prior to entering the Contract. If a party changes its address for notification purposes, then it shall give the other party written notice of the new address and the date on which it shall become effective.

12.3 No waiver by the Seller of any breach of the Contract or these Terms by the Customer shall be considered as a waiver of any subsequent breach of the same or any other provision.

12.4 Nothing in the Contract or these Terms shall constitute or be construed as constituting a partnership or joint venture between the Seller and the Customer or shall authorise either party to enter into contractual relationships or incur obligations on behalf of the other party.

12.5 An entity which is not expressly a party to the Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract or these Terms.

12.6 If any provision of these Terms or the Contract is found by any competent authority or a court of law to be invalid or unenforceable for any reason, the invalidity or unenforceability of that provision will not affect the validity or enforceability of the remainder of these Terms and the Contract shall continue in full force and effect.

12.7 Any personal data will be held in accordance with any applicable legislation and the Sellers privacy policy, a copy of which is available at https://cricket.lancashirecricket.co.uk/club/privacy-policy/. The Seller will only use the data supplied by the Customer to inform the Customer of future Events and offers if the Customer has specifically opted-in to consent for marketing purposes. Please contact the Seller if the Customer has any questions about how the Seller collects and processes information.

12.8 These Terms and the Contract shall be governed by and construed in accordance with the laws of England, and the Customer agrees to submit to the non-exclusive jurisdiction of the English courts.

TICKET TERMS AND CONDITIONS AND CONDITIONS OF ENTRY

TICKET TERMS AND CONDITIONS

1. Lancashire Cricket Club and its authorised agents and distributors sell, allocate and issue tickets for events (the Tickets”) at Emirates Old Trafford, Blackpool Cricket Ground, Liverpool Cricket Ground, Southport and Birkdale Cricket Ground and Sedbergh School Cricket Ground (the “Ground”) only upon the Ticket Terms and Conditions and Conditions of Entry (the “Terms”) and where applicable the England & Wales Cricket Board (the “ECB”) terms. By applying for or purchasing or being allocated or transferred Tickets all recipients of Tickets (“the Purchaser”) shall be deemed to have accepted the Terms. For the avoidance of doubt a Purchaser includes a member and sponsor of Lancashire Cricket Club.

2. TRANSFER OF TICKETS – Tickets may be transferred, sold or offered for sale: (a) where a person purchases more than one Ticket, to a person accompanying them, provided the Purchaser does not advertise the Ticket for sale and does not sell it above face value; (b) to a friend, relative or other individual known personally to the Purchaser provided the Purchaser does not advertise the Ticket for sale and does not sell the Ticket above face value or (c) via an authorised channel The Lancashire Cricket Club Ticket Resale Platform (“Lancashire Cricket Ticket Resale Platform”).

3. The original Purchaser agrees to communicate these Terms to an accompanying person, or a person referred to at 2(b) who are deemed to have accepted the Terms.

4. A Purchaser may sell Tickets via the Lancashire Cricket Ticket Resale Platform in accordance with these Terms, save where Tickets have been issued subject to a restriction that they cannot be sold on the Lancashire Cricket Ticket Resale Platform. A purchaser from the Lancashire Cricket Ticket Resale Platform agrees to accept the Terms.

5. LANCASHIRE CRICKET TICKET RESALE PLATFORM - The Lancashire Cricket Ticket Resale ticketresale/lancashirecricket.co.uk is available for a Purchaser who can no longer attend a match at a Ground. A Purchaser may offer Tickets for sale from 50% to 100% of the face value of the Ticket. The value of any Tickets that are sold via the Lancashire Cricket Ticket Resale Platform will be credited to a Purchasers account (subject to a reasonable administration fee). Should a Ticket not be sold by the day of play of the Ticket, 50% of the face value of the Ticket will be credited to the Purchasers account (subject to a reasonable administration fee). The credit can be used to purchase a Ticket for a cricket event at Lancashire Cricket Club that takes place within twelve months of the date of receipt of the credit.

6. There is a Ticket purchase limit (“Purchase Limit”) for each match at a Ground. A Purchaser agrees to abide by the Purchase Limit, which is advertised during the Ticket purchasing process.

7. Tickets shall not be purchased, sold or obtained from or through any person, company, agent or otherwise than from Lancashire Cricket Club, Lancashire Cricket Ticket Resale Platform, or a Lancashire Cricket Club Authorised Agent, who all reserve the right to refuse to sell to individuals or agencies suspected of intending to resell Tickets in breach of Terms. An Authorised Agent is legally and contractually entitled to sell Tickets as part of hospitality packages for Lancashire Cricket Club. A list of Authorised Agents is available on request.

8. Tickets that are resold, transferred, auctioned, offered for sale or advertised for sale (or that Lancashire Cricket Club reasonably believe have been or are intended to be) via an unauthorised channel such as an unauthorised secondary ticketing facility, or otherwise sold or obtained in breach of these Terms will be void. All rights conferred by the Ticket will automatically terminate. As a consequence, Tickets may be seized and/or cancelled, and Tickets may not enable the holder to gain entry to the Ground and a holder may be ejected from the Ground without refund or compensation. Lancashire Cricket Club may also take the decision to blacklist the Purchaser.

9. Where a Ticket is void (as outlined above in clause 8) Lancashire Cricket Club will credit the original Purchasers account with 50% of the Ticket face value provided the original Purchaser provides documentary evidence that no money has been received for the unauthorised resale of the Ticket. The credit can be used to purchase a Ticket for a cricket event at Lancashire Cricket Club that takes place within twelve months of the date of receipt of the credit. For the avoidance of doubt, Lancashire Cricket Club may then blacklist the Purchaser from buying future Cricket tickets.

10. A Purchaser consents to the publicising of their name in any media and sharing their name and any personal data with enforcement agencies, the ECB and any other seller of tickets, should the Purchaser breach the Terms.

11. Tickets may not be used as a prize, or as part of a competition, or in any promotional or similar activity without the written consent of Lancashire Cricket Club.

12. Tickets may not be included as part of accommodation, food, drink and/or travel packages (the “Package”) unless the Package has been authorised by Lancashire Cricket Club. Tickets must not be stripped from Packages and any Ticket stripped from a Package will be void.

13. Tickets remain the property of Lancashire Cricket Club at all times.

14. If original Tickets are lost, duplicate tickets may be issued to the original Purchaser up to 48 hours before the event at a charge of £5 per ticket. Duplicate tickets can only be collected from the Ticket and Membership Office at the Ground on match day, upon the production of photographic ID and take priority over the originals.

15. The Lancashire Cricket Club reserves the right to cancel or reschedule events. Tickets will only be exchanged or refunded in accordance with the Terms, and as follows:

Vitality Blast Matches

If, for the day for which the ticket is valid (where the date of the match has changed, this means the new date of the match), venues are unable to admit spectators for any reason (for example, due to COVID-19) or if play is restricted or does not take place at the Ground on the day for which your ticket is valid, including any reserve days, those who have purchased tickets in advance with credit or debit card will be automatically refunded the face value of the ticket (excluding booking and postal charges) subject to there being fewer than 10 overs played because of adverse weather conditions and no result is achieved. Return of tickets is not required.

Members will not be refunded the face value of the match ticket. The Club will take into consideration any such restricted play or match cancellation at the end of the season and this may be reflected in the prices of Memberships for those renewing for the following season.

All customers that have purchased tickets by cash and those who have paid by credit or debit card at the Ticket Office on the day of the match should retain their tickets and may exchange these for an alternative fixture during the current season (excluding Quarter Finals and Finals Day fixtures). Your choice of exchange fixture is subject to availability. The exchange ticket must be booked at least 48 hours prior to the scheduled start time of the requested match. Please note that under no circumstances will a monetary refund be given.

If you do not receive your refund within 28 days please contact 0161 282 4000 or e-mail tickets@lancashirecricket.co.uk

County Championship and One-Day Cup Matches

If, for the day for which the ticket is valid (where the date of the match has changed, this means the new date of the match), venues are unable to admit spectators for any reason (for example, due to COVID-19) or if there are less than 10 overs played, or play does not take place at the Ground on the date for which your ticket is valid, then you may exchange the ticket for another Lancashire Cricket match during the current season in the same competition. Your choice of exchange fixture is subject to availability and excludes Royal London One-Day knock-out, Quarter-Final and Semi-Final matches. The exchange ticket must be booked at least 48 hours prior to the scheduled start time of the requested match. Please note that under no circumstances will a monetary refund be given.

To exchange your ticket please contact the Ticket Office in person, phone 0161 282 4000 or email tickets@lancashirecricket.co.uk

2022 LV= Insurance Test Match

Please note that the ticket is purchased on the basis of known teams, format, venue and provisional dates. The dates of the match may change. If that occurs, the new dates will be communicated, and you will be given two weeks in which to request a refund should you no longer wish to attend. Emails will be used to contact you for this purpose. If your contact details change then you must inform us at ticketoffice@lancashirecricket.co.uk or you may miss your opportunity to claim a refund. In addition, please be sure to read the standard ticketing T&Cs as detailed in the ECB’s Major Match Day Refund Scheme www.ecb.co.uk/refundscheme which are also in place to protect your purchase should there be any cancellation of matches or a requirement to restrict entry.

We reserve the right to cancel your tickets due to events beyond our reasonable control and/or should we believe it is reasonable to do so on health and safety grounds. If we cancel your tickets in such circumstances, you will be eligible for a refund of the face value of the tickets (which shall not include any initial booking fees, which shall be non-refundable). We have absolute discretion as to which tickets to cancel in a situation where reduced capacity at the venue result in a requirement to cancel a proportion of tickets.

We reserve the right to impose health and safety related conditions which attendees must comply with (including but not limited to the provision of details of all attendees for Test and Trace purposes). Any attendees refusing to comply with such conditions may have their tickets cancelled, be refused entry or removed from the venue.

We shall not be liable to you for failure to perform any of our obligations to the extent that the failure is caused by an event beyond our reasonable control. Personal arrangements and expenditure, including travel, accommodation and other costs and expenses incurred by you relating to a match which have been arranged by you are at your own risk, and we shall not be responsible or liable to you for any wasted or unrecoverable costs or expenditure in relation to such personal arrangements, even if caused as a result of the cancellation, rescheduling or alteration of a match for which you have purchased tickets.

For days 1 to 4 of the Test Match: If, for the day for which the ticket is valid (where the date of the match has changed this means the new date of the match), venues are unable to admit spectators for any reason (for example, due to COVID-19) OR play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) non admittance of spectators OR zero to 15 overs played - a full refund; (b) 15.1 overs to 30 overs played - a 50% refund. In no other circumstances can money be refunded.

In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by Lancashire Cricket Club to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to International Refund Application, Lancashire Cricket Club, Emirates Old Trafford, Manchester M16 0PX within 28 days of the Match date.

For refund queries telephone 0161 282 4000. Also visit www.ecb.co.uk/refundscheme. Please allow 30 days from the receipt of the claim for your refund to be processed.

This refund policy does not apply to Day 5 of a Test Match. For any pre-purchased Day 5 tickets, a full refund may only be claimed if the venue is unable to admit spectators OR play does not take place on the day for which this ticket is valid. Please be aware that no refund will be given should any play occur on Day 5. Anyone holding a Day 5 ticket that has been purchased as part of a 5 Day Ticket package will not be entitled to any refund if the venue is unable to admit spectators OR play does not take place.

Refunds for Day 5 will be made automatically by Lancashire Cricket Club to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to International Refund Application, Lancashire Cricket Club, Emirates Old Trafford, Manchester M16 0PX within 28 days of the Match date.

2022 Royal London One-Day International

Please note that the ticket is purchased on the basis of known teams, format, venue and a provisional date. The date of the match may change. If that occurs, the new date will be communicated, and you will be given two weeks in which to request a refund should you no longer wish to attend. Emails will be used to contact you for this purpose. If your contact details change then you must inform us at ticketoffice@lancashirecricket.co.uk or you may miss your opportunity to claim a refund. In addition, please be sure to read the standard ticketing T&Cs as detailed in the ECB’s Major Match Day Refund Scheme www.ecb.co.uk/refundscheme which are also in place to protect your purchase should there be any cancellation of matches or a requirement to restrict entry.

We reserve the right to cancel your tickets due to events beyond our reasonable control and/or should we believe it is reasonable to do so on health and safety grounds. If we cancel your tickets in such circumstances, you will be eligible for a refund of the face value of the tickets (which shall not include any initial booking fees, which shall be non-refundable). We have absolute discretion as to which tickets to cancel in a situation where reduced capacity at the venue result in a requirement to cancel a proportion of tickets.

We reserve the right to impose health and safety related conditions which attendees must comply with (including but not limited to the provision of details of all attendees for Test and Trace purposes). Any attendees refusing to comply with such conditions may have their tickets cancelled, be refused entry or removed from the venue.

We shall not be liable to you for failure to perform any of our obligations to the extent that the failure is caused by an event beyond our reasonable control. Personal arrangements and expenditure, including travel, accommodation and other costs and expenses incurred by you relating to a match which have been arranged by you are at your own risk, and we shall not be responsible or liable to you for any wasted or unrecoverable costs or expenditure in relation to such personal arrangements, even if caused as a result of the cancellation, rescheduling or alteration of a match for which you have purchased tickets.

If, for the day for which the ticket is valid (where the date of the match has changed this means the new date of the match), venues are unable to admit spectators for any reason (for example, due to COVID-19) OR play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) non admittance of spectators OR zero to 15 overs played and no result is obtained - a full refund; (b) 15.1 overs to 30 overs played and no result is obtained - a 50% refund. In no other circumstances can money be refunded.

In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by Lancashire Cricket Club to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to International Refund Application, Lancashire Cricket Club, Emirates Old Trafford, Manchester M16 0PX within 28 days of the Match date.

For refund queries telephone 0161 282 4000. Also visit www.ecb.co.uk/refundscheme. Please allow 30 days from the receipt of the claim for your refund to be processed.

2022 Vitality International T20

Please note that the ticket is purchased on the basis of known teams, format, venue and a provisional date. The date of the match may change. If that occurs, the new date will be communicated, and you will be given two weeks in which to request a refund should you no longer wish to attend. Emails will be used to contact you for this purpose. If your contact details change then you must inform us at ticketoffice@lancashirecricket.co.uk or you may miss your opportunity to claim a refund. In addition, please be sure to read the standard ticketing T&Cs as detailed in the ECB’s Major Match Day Refund Scheme www.ecb.co.uk/refundscheme which are also in place to protect your purchase should there be any cancellation of matches or a requirement to restrict entry.

We reserve the right to cancel your tickets due to events beyond our reasonable control and/or should we believe it is reasonable to do so on health and safety grounds. If we cancel your tickets in such circumstances, you will be eligible for a refund of the face value of the tickets (which shall not include any initial booking fees, which shall be non-refundable). We have absolute discretion as to which tickets to cancel in a situation where reduced capacity at the venue result in a requirement to cancel a proportion of tickets.

We reserve the right to impose health and safety related conditions which attendees must comply with (including but not limited to the provision of details of all attendees for Test and Trace purposes). Any attendees refusing to comply with such conditions may have their tickets cancelled, be refused entry, or removed from the venue.

We shall not be liable to you for failure to perform any of our obligations to the extent that the failure is caused by an event beyond our reasonable control. Personal arrangements and expenditure, including travel, accommodation and other costs and expenses incurred by you relating to a match which have been arranged by you are at your own risk, and we shall not be responsible or liable to you for any wasted or unrecoverable costs or expenditure in relation to such personal arrangements, even if caused as a result of the cancellation, rescheduling or alteration of a match for which you have purchased tickets.

If, for the day for which the ticket is valid (where the date of the match has changed this means the new date of the match), venues are unable to admit spectators for any reason (for example, due to COVID-19) OR play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) non admittance of spectators OR zero to 10 overs are played and no result is obtained - a full refund; (b) 10.1 overs to 20 overs are played and no result is obtained - a 50% refund. In no other circumstances can money be refunded.

In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by Lancashire Cricket Club to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to International Refund Application, Lancashire Cricket Club, Emirates Old Trafford, Manchester M16 0PX within 28 days of the Match date.

For refund queries telephone 0161 282 4000. Also visit www.ecb.co.uk/refundscheme. Please allow 30 days from the receipt of the claim for your refund to be processed.

16. Cricket is against ticket touting – you must not buy or sell this ticket for more than its face value. Please see www.ecb.co.uk/toutsout for full re-sale/refund policy. All tickets are issued by or on behalf of Lancashire Cricket Club. Each Ticket is and shall remain at all times the property of Lancashire Cricket Club.

17. No person who is subject to a life ban imposed and/or recognised by the ICC, the ECB or any other ICC Member as a result of a breach of any applicable ICC, ECB or other ICC Member rules, regulations, codes or directives shall be permitted to enter the ground and any such person found within the ground on the day of the match shall be liable to immediate removal from the ground.

18. Please note that the use of any cameras or mobile devices or any electronic equipment, for the recording, transmission or communication of match footage, details, statistics, images (on any platforms including but not limited to websites and social media) etc., is not permitted other than with the proper accreditation. All ground regulations apply.

19. Concession Tickets for supporters under 16 years of age or over 65 years of age are only valid if the ticketholder is under 16 or over 65 on the date of the match for which the Ticket is applicable. Under 16’s or over 65’s may be required to provide proof of their age to gain entrance using a concession Ticket.

20. Any person and their property are liable to be searched by authorised personnel on entry to the Ground. Failure to submit to any requested search by authorised personnel will lead to refusal of admission, and/or ejection, and/or exclusion from the Ground.

21. Lancashire Cricket Club reserves the right to change the advertised fixtures without notice and liability where it is necessary to do so and provide the Purchaser with an alternative seat to that specified on the Ticket.

22. The Lancashire Cricket Club reserves the right to change the Terms.

23. Tickets are issued subject to the Conditions of Entry.

24. A copy of the Terms is available at www.lancashirecricket.co.uk/ticket-terms

CONDITIONS OF ENTRY

1. Any person who enters Emirates Old Trafford, Blackpool Cricket Ground, Liverpool Cricket Ground, Southport and Birkdale Cricket Ground, Sedbergh School Cricket Ground and Chester Boughton Hall Cricket Ground or the surrounding areas or other property owned or controlled by Lancashire Cricket Club (the “Ground”) is admitted only on the basis of these conditions and by entering the Grounds has deemed to have accepted these conditions.

2. Entry to the Grounds requires a valid ticket, authorised accreditation or pass. Authorised personnel reserve the right to request that a person produce a valid ticket and photo identification at any time.

3. Admission to the Grounds will be denied if a person attempts to gain entry with alcohol. The importation of any alcohol is prohibited for all events. The consumption of alcohol is permitted only in authorised areas.

4. Any person who enters the Grounds must comply with oral and/or written instructions issued by Lancashire Cricket Club Management, Stewards or Police Officers. Lancashire Cricket Club reserves the right to refuse admission, or to eject from the Grounds, any person who does not comply with the Ticket Terms and Conditions, oral and/or written instructions.

5. Any person and their property are liable to be searched by authorised personnel on entry to the Grounds and at any other time during the event. Failure to submit to any requested search by authorised personnel will lead to refusal of admission or ejection and may also lead to exclusion from the Grounds.

6. The following offences are prohibited and any person committing such an offence may be ejected and excluded from the Grounds:

a. the throwing of any object within, at or towards the field of play, any area adjacent to the field of play or any area in which spectators or other persons are or may be present;

b. the use of foul or abusive language, obscene or indecent gestures or chanting, including threatening, abusive or insulting language directed to a person by reason of their colour, race, sexuality, nationality (including citizenship) or ethnic or national origins;

c. unauthorised entry upon the field of play and this includes going onto the field of play, or any area adjacent to the field of play to which spectators are not generally admitted;

d. unnecessary noise or annoying or dangerous behaviour likely to cause distress, confusion or nuisance of any kind and/or interrupt play;

e. the climbing onto or into stands, buildings, fences, walls, structures or fittings within the Grounds;

f. the obstruction of gangways, access ways, exits, entrances and stairways;

g. the unauthorised use of promotional, commercial, political and religious printed matter, including but not limited to leaflets, banners, clothing, signs, symbols;

h. unauthorised betting within the Grounds.

7. The following items are prohibited (“Prohibited Items”) within the Grounds:

Any objects or clothing bearing political statements or commercial identification intended for ambush marketing, mobile phone portable battery chargers, large flags, banners, rattles, fireworks, flares, pyrotechnics, air horns, musical instruments, klaxons, smoke canisters, laser pointers, bottles, glasses, cans, cooking devices, poles, knives, blades and other articles or containers - including any which could or might be used as a weapon - or any other item which in the reasonable opinion of the Lancashire Cricket Club could be used as a weapon or cause nuisance to others.

8. If a person is found with a Prohibited Item, this item will be confiscated by authorised personnel and the person may be ejected from the Grounds or refused entry into the Grounds. The item will be disposed of without compensation if the party declines to return the item to a safe place.

9. SMOKING (including any form of electronic cigarette) IS NOT PERMITTED except within designated areas and any person found smoking outside of a designated area may be ejected from the Grounds.

10. Any person within the Grounds or attempting to gain access to the Grounds who is, or appears to be under the influence of drink or drugs may be ejected from the Grounds or refused entry into the Grounds.

11. The use of photographic or recording equipment of any kind must not inconvenience any person. With the exception of persons authorised by Lancashire Cricket Club, the taking of picture or sound recordings, or the transmitting of any audio, visual or any information or data in relation to an event by whatever means for commercial sale or use is strictly prohibited. Audio-visual equipment may be confiscated by authorised personnel if commercial use or sale is suspected. Lancashire Cricket Club owns all intellectual property rights in material taken or recorded in the Grounds, and copyright and moral rights in any unauthorised recording or transmissions is assigned to the Lancashire Cricket Club.

12. The use of portable technology including mobile phones, tablets, computers and radios in contravention of UK Criminal or Civil Law, the rules and regulations of the International Cricket Council (ICC) or the England and Wales Cricket Board (ECB) is strictly prohibited.

13. In relation to the cricket match taking place at the ground spectators are not permitted to use a mobile telephone, tablet, laptop, computer or other kind of communication device to either (i) communicate or in any way transmit any form of commentary, data or other material, for any kind of betting or corrupt or unlawful purpose; or (ii) conduct continuous betting trading activity.

14. Filming, photography and broadcasting takes place during events at the Grounds. All persons at the Grounds give their express consent to the use of their actual or simulated likeness and voice in connection with the production, exploitation and advertising of the event without compensation or credit, throughout the world.

15. All persons acknowledge that this venue and those attending may be filmed and/or photographed (creating ‘Audio Visual Materials’). All persons attending the venue expressly agree that the ECB, its sponsors and partners, other cricket and media organisations may use the Audio Visual Materials (in whole or in part and which may include images or audio recordings of persons attending) for any purpose including marketing, promotions or commercial purposes in any media and format anywhere in the world without payment to persons and the need to get permission from any person or others. All persons rights under the Data Protection Act 2018 are not affected. Further information is available at www.ecb.co.uk/privacy.

16. Ambush marketing is prohibited. No person unless authorised by Lancashire Cricket Club is permitted to distribute or offer for sale any newspaper, food, drink, merchandise, ticket or any other article. No person can conduct a charitable collection unless authorised by Lancashire Cricket Club.

17. Lancashire Cricket Club reserves the right to close bars at any time and restrict the sale of alcohol within the Grounds.

18. The removal of shirts or any clothing likely to cause offence is not permitted and may result in ejection from the Grounds. Bare torsos are not permitted in Member areas.

19. Any person found damaging or defacing the property of Lancashire Cricket Club will be prosecuted.

20. No animals other than assistance dogs, Police dogs and Police horses are allowed to enter the Grounds.

21. Lancashire Cricket Club reserves the right to fine and/or bring legal action and/or eject or cause to be ejected any person who, within the Grounds, is considered by Lancashire Cricket Club or its agents, in their absolute discretion, to be or to have been behaving in a manner likely to:

a. bring Lancashire Cricket Club or game into disrepute;

b. interfere with the comfort, enjoyment or safety of other persons;

c. impede in any way the activities of Lancashire Cricket Club including the progress or conduct of any match;

d. be in breach of any one or more of the Ticket terms and conditions or Conditions of Entry.

22. Lancashire Cricket Club may, in its absolute discretion, bar from entry to the Grounds, for any period, any person who has been refused entry, ejected or prosecuted for breach of Ticket terms and conditions or these conditions and may take such steps as they consider necessary or desirable for the implementation of the said bar.

23. Any person attempting to gain admission to, or being found within that area of the Grounds designated “Members only" without the appropriate authorisation, may be ejected from the Grounds.

24. No vehicles, other than emergency vehicles, shall be parked in any part of the Grounds other than on designated parking bays and with the appropriate authority. Lancashire Cricket Club reserves the right at its absolute discretion to remove any vehicle parked in contravention of this regulation. The vehicle owner will be liable for all costs incurred by Lancashire Cricket Club in removing the vehicle and Lancashire Cricket Club may retain possession of the vehicle until such costs are recovered.

25. Lancashire Cricket Club reserves the right, at its absolute discretion, to amend the Conditions of Entry from time to time.

26. Lancashire Cricket Club reserves the right to make alterations to the published event programme where reasonably necessary. Play cannot be guaranteed to take place.

27. Lancashire Cricket Club, its servants or agents will not be liable for any loss, injury or damage to including of or to any vehicle or its contents in any car park or to any person or their belongings who enters the Grounds caused by Lancashire Cricket Club or its servants or agents, in circumstances where there is no breach of a legal duty of care owed by Lancashire Cricket Club or its servants or agents; or in circumstances where such loss or damage is not a reasonably foreseeable result of any such breach (save for death or personal injury as a result of a breach of legal duty of care owed by Lancashire Cricket Club its servants or agents) or to the extent that any increase in loss or damage results from breach by the person of any of the Ticket Terms and Conditions or these Conditions of Entry. Lancashire Cricket Club will not be responsible for any loss, theft or damage of a person’s personal belongings, other than caused as a result of its negligence or other breach of statutory duty. A person enters the Grounds at their own risk.

28. *COVID-19* - The Club is committed to as far as possible ensuring the health and safety of Spectators, and to providing as safe and suitable an environment as possible during this COVID-19 pandemic. In order to do this, all Spectators must behave in a safe and responsible manner at all times. By attending an event at Emirates Old Trafford, spectators are agreeing to comply with this Spectator Code of Conduct, in addition to the COVID-19 Spectator Code of Conduct Policy 2021. If persons are displaying COVID-19 symptoms, or if anybody in their household is displaying COVID-19 symptoms, or if they are otherwise self-isolating (either due to a recent positive COVID-19 test or otherwise), they must not attend the event at Emirates Old Trafford. All government guidance in respect of testing and self-isolation must be followed, details of which can be found here

Mr. Daniel Gidney

Chief Executive

Lancashire Cricket Club Limited